Terms of Service
Draft — last updated May 2026
DRAFT / PLACEHOLDER — These terms are a working draft for development. They must be reviewed and finalised by a qualified lawyer (aviation / travel / consumer law) before Privé Route accepts any customer or payment.
1. Our role
Privé Route acts exclusively as an intermediary and broker between you (the client) and independent, licensed aircraft operators (AOC holders). Privé Route does not own, operate, or charter aircraft and is not a party to the contract of carriage, which is concluded between you and the operating carrier.
2. Quotes & availability
All routes, aircraft and indicative information on this website are illustrative and do not constitute an offer or a guarantee of availability. Empty-leg flights are repositioning flights that depend on an underlying charter and may change or be withdrawn at any time. A booking is only binding once confirmed by the operating carrier.
3. Payment
Where possible, payment is made directly to the operating carrier; where Privé Route collects a service/intermediary fee, this is stated separately. Payment terms, deposits and cancellation conditions are set out per booking and confirmed in writing before payment.
4. Cancellation & changes
If the operating carrier cancels or changes a confirmed flight, we will inform you immediately and any amounts paid that are refundable will be refunded. Client cancellation terms depend on the operator's conditions and are confirmed per booking.
5. Liability
Privé Route is not liable for the performance, safety, delay, or cancellation of any flight, which is the sole responsibility of the operating carrier. Privé Route's liability is limited to the correct and diligent intermediation of your request.
6. Governing law
To be finalised with legal counsel based on the operating entity's jurisdiction.